NUTMEG STATE FCU
Created Nov 2, 2026Updated Nov 5, 2026
Strategy meeting
Site health, open recommendations, and priorities for the November 2, 2026 strategy meeting.
| Item | Link | Date | Notes |
|---|---|---|---|
| Accessibility fixes (contrast, hidden tabbable items, accessible names) | Live site | Oct 6, 2026 | Approved by Megan Lacombe Oct 5. Went live Oct 6. |
| Checking page comparison table block | — | Oct 19, 2026 | Design direction set on the Oct 19 check-in. About 1.5 hrs to develop after sign-off. |
| Mobile app download prompt: investigation and action plan | — | Due Nov 2, 2026 | Open. Needs App Store and Google Play links and copy decisions. |
Client-facing assets and work items. Kept current as the project runs.
Snapshot from the Mangrove Analytics dashboard, Security, Compliance, and Site Performance tabs. Last sync Nov 2, 2026. The dashboard data was 16.29 hours old when read, with a background refresh queued.
| Area | Result | Notes |
|---|---|---|
| Vulnerabilities | 0 | Malware 0. Pending plugin updates 0. Last backup Oct 28, 2026. |
| Uptime (30 days) | 100.0% | No confirmed downtime in the window. |
| Security headers | 5 of 6 | HSTS missing. SSL expires Jan 15, 2027. |
| Performance (Lighthouse) | Desktop 91 / Mobile 55 | Mobile lab LCP 12.3 s. Mobile field LCP 1.67 s (Chrome UX Report). |
| Accessibility (Lighthouse) | Desktop 100 / Mobile 96 | Accessibility tab not reviewed in this snapshot. |
These were presented in prior strategy calls and are still on the table. We want to confirm which ones to move forward with as hours reset in November.
| Item | Estimate | What it does | Status |
|---|---|---|---|
| Broken links audit | About 1 hr | Audit external and internal links across the site that have started returning errors. We send back a report with findings and recommended redirects. | New |
| AI discoverability audit (AEO/GEO) | 2 hrs quick wins; 8 hrs full | Check how the site shows up in AI search tools (ChatGPT, Google AI Overviews). Quick wins cover schema markup and sitemap fixes. Full audit adds competitor gap analysis and an implementation plan. | Backlog. Client interested, not yet prioritized. |
| Privilege Pay removal | About 1 hr audit | Find every instance of Privilege Pay content site-wide and hide or remove it. The audit maps what exists; removal follows once pages and blocks are confirmed. | Waiting on client to confirm starting pages. |
| Front end/UX tightening | Estimate pending | Address design inconsistencies flagged by Maiya and captured in BugHerd. Covers spacing, typography, mobile layout, and component alignment across key pages. | BugHerd suggestions in review. Dev estimate in progress. |
| Checking account page redesign | 8 hrs design | Full design for the checking account page. The custom comparison table block is built; client is assembling the rest of the page with existing blocks and M2 content. | In progress (client-led build). |
| Sticky header / utility bar | About 2.5 hrs | Make the top nav sticky so the phone number, login, and branch hours links stay visible as users scroll. | Proposed. Needs prioritization. |
| "No results" empty state with Glia link | About 30 min | Replace the generic "no results" search message with friendlier copy, suggested links, and a prompt to chat with Glia. | Proposed. Needs prioritization. |
| Search result snippets and type labels | About 2.5 hrs | Add body content previews and content type labels (blog, page, rate) to search results so users can scan faster. | Proposed. Needs prioritization. |
| Product page cross links | About 3.5 hrs | Add "You might also want to see" cards at the bottom of product pages to help users find related products. No new content needed. | Proposed. Needs prioritization. |
| Rate pages: "Last reviewed" date | About 1.5 hrs | Add a visible "Last reviewed" date to the three public rate pages so members know the rates are current. | Proposed. Needs prioritization. |
| Mobile performance optimization | Estimate coming | Mobile Lighthouse score is 55 with a lab LCP of 12.3 s. We will audit the key bottlenecks (image sizing, render-blocking resources, layout shifts) and come back with a scoped plan to improve the mobile experience. | New. Mangrove to prepare recommendations. |
Mobile App Download Prompt: Investigation + Action Plan. Open items: App Store and Google Play links, copy and trigger timing, and the API approach for tracking actual downloads.
These are the items we discussed on our November 2 call. Toggle each one to approve or decline, then let us know and we'll get started.
During the call, Shelby walked through several homepage and navigation issues. This covers the fixes we can address right away:
A mobile-only app download banner that prompts visitors to open or install the Nutmeg State FCU app. Custom-built (not a plugin) for full control over display rules, tracking, and copy.
What gets built:
Display rules: Mobile and tablet only. Slim sticky banner at the top of the page. Dismissing it hides the banner for 30 days. Shows on the homepage and online banking pages.
What we need from you:
Shelby completed a UX review of the homepage, navigation, and mobile responsive experience. Her recommendation is to start with the items that have the most visible impact for your members:
Recommended first priorities:
Together, those two priorities would have an immediate impact on the mobile experience.
After that: Shelby recommends spending an additional 1 to 2 hours going through mobile pages one by one and pressure-testing the user experience. Since 75% of your traffic is on mobile, this is worth doing methodically.
Phase 1: Homepage quick wins
Phase 2: Mobile usability
Phase 3: New patterns (medium priority)
Plus QA and responsive testing across the full set.